Bike sharing services from a customer point of view

Benchmark

We present to you a snippet of the results of our larger benchmark where we explored multiple other facets of the bike sharing brands services.

This benchmark focuses on one time usage, no discounts, no subscription etc. Some brands have extra cost for reservation, returning the bike at a different location etc. This overview is to give you an idea on the core and differences.

Brands are not always open about details, we have derived this input from their platforms and our own research (by usage).

BaQme

Number of bikes

260+

Hubs or locations

Several drop off locations in cities

Free floating/Parking areas

Yes

cities

Den Haag, Rotterdam & Gent

Countries

The Netherlands & Belgium

Base bike rental fee

Cargo bike: Start tariff is €1,95 for the first minute and then €0,10 p/m.

App

Yes

Bluebike (BE)

Number of bikes

2000+

Hubs or locations

114+ locations

Free floating/Parking areas

No

cities

Spread all over Belgium (114+ locations)

Countries

Belgium

Base bike rental fee

Bike: Different tariffs per area or city:

1) In Antwerp, Ekeren, Aalst, Brussel, Gent, Blankenberge, De Panne, Knokke, Heist, Zeebrugge en Sint-Truiden, the standard tariff for 24h is €3,50.

2) In Deinze, Landegem and Ninove it is for free.

3) At all other locations, it costs € 1,50.

App

Yes

Bondi

Number of bikes

240+

Hubs or locations

Several drop off locations in cities

Free floating/Parking areas

Yes

cities

Amsterdam, Den Haag, Arnhem

Countries

The Netherlands

Base bike rental fee

Ebike: Different tariffs per city:

1) Amsterdam €3,- to unlock and then €0,03 per minute.

2) Den Haag €14,99 per day.

3) Arnhem €7,99 per day. However, the website makes the following statement: in the tariff list we see that it costs 1 euro to unlock and €0,15.

App

Yes

Cargoroo

Number of bikes

370+

Hubs or locations

Several drop off locations in cities

Free floating/Parking areas

No

cities

Amsterdam, Utrecht, Den Haag, Arnhem, Nijmegen

Countries

The Netherlands, Belgium, Germany and the UK

Base bike rental fee

Cargo bike: €1,- starting tariff, €4,80 per hour, 0,08 cents per minute

App

Yes

Cargoroo (BE)

Number of bikes

?

Hubs or locations

Several drop off locations in cities

Free floating/Parking areas

No

cities

Antwerp, Leuven, Mechelen

Countries

The Netherlands, Belgium, Germany and the UK

Base bike rental fee

Cargo bike: €1,- starting tariff, €4,80 per hour, 0,08 cents per minute.

App

Yes

Donkey Republic

Number of bikes

1700+

Hubs or locations

Several drop off locations in cities

Free floating/Parking areas

Yes

cities

Amsterdam, Dordrecht, Rotterdam, Rijswijk; all including smaller cities/towns surrounding

Countries

The Netherlands, Iceland, Finland, Switzerland, Denmark, UK, France, Germany, Spain, Belgium, Sweden, Danmark

Base bike rental fee

Bike: €15,- p/d  and  €1,70 <15 minutes (different per area; Woerden)

Ebike:  €22,- p/d and  €2,80 < 15 minutes (different per area; Woerden)

App

Yes

Donkey Republic (BE)

Number of bikes

?

Hubs or locations

Several drop off locations in cities

Free floating/Parking areas

Yes

cities

Antwerp, Ghent, Kortrijk and Zuid-West-Vlaanderen

Countries

The Netherlands, Iceland, Finland, Switzerland, Denmark, UK, France, Germany, Spain, Belgium, Sweden, Danmark

Base bike rental fee

Bike: Different costs per area and per usual bike or e-bike.

Ebike: Different costs per area and per usual bike or e-bike.

App

Yes

GOSharing (bike)

Number of bikes

3500+

Hubs or locations

13

Free floating/Parking areas

Yes

cities

Almere, Den Bosch, Den Haag, Eindhoven, Groningen, Leeuwarden, Rotterdam, Tilburg

Countries

The Netherlands, Italy, Turkey

Base bike rental fee

Ebike: €0,24 per minute (Park e-bike instead of return €0,15 per minute on top)

App

Yes

HTM Den Haag

Number of bikes

140+

Hubs or locations

240+ dropzones

Free floating/Parking areas

Yes

cities

Den Haag, Zoetermeer, Leidschendam-Voorburg en Rijswijk

Countries

The Netherlands

Base bike rental fee

Bike: €1,- for 30 minutes, this goes up until €5,-. You can rent an HTM bike for the maximum of €15,- for the max. of 3 days (parking bike: €0.50 per hour.

App

Yes

Lime

Number of bikes

390+

Hubs or locations

Several drop off locations in cities

Free floating/Parking areas

Yes

cities

Rotterdam

Countries

Australia, New Zealand, Canada, South Korea, Germany, Austria, Switzerland, Romania, Czech Republic, Poland, Belarus, Hungary, Bulgaria, Belgium, France, the Netherlands, Israel, Brazil, Chili, United Arab Emirates, Denmark, Finland, Sweden, UK, Ireland, Spain, Italy, Portugal, United States of America

Base bike rental fee

Ebike: Depending on your location and the type of vehicle. €1,- to activate, €0,22 per minute.

App

Yes

OV-fiets

Number of bikes

21700+

Hubs or locations

285+

Free floating/Parking areas

No

cities

Spread all over the Netherlands (285+ locations)

Countries

The Netherlands

Base bike rental fee

Bike: €4,85 p/24h (2023), €4,15 p/24h (2022) (means €0,20 p/h)

Ebike: €10,- p/24h (2022) (means €0,42 p/h) - In testing available in 3 cities

App

No specific OV-fiets app, but (limited) information available in the NS Reisplanner app

Tier

Number of bikes

1000

Hubs or locations

Several drop off locations in cities

Free floating/Parking areas

Yes

cities

Utrecht, Amersfoort & Eindhoven

Countries

Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, the Netherlands, Norway, Poland, Qatar, Saudi Arabia, Slovakia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom

Base bike rental fee

Ebike: €1,- to activate, €0,20 per minute.

App

Yes

Velo

Number of bikes

4000+

Hubs or locations

Several drop off locations in Antwerp

Free floating/Parking areas

Yes

cities

Antwerp

Countries

Belgium

Base bike rental fee

Bike: Choose a pass: day pass €5,-, week pass €11,- or a year pass €55,-. You can ride for 0 to 30 minutes without extra fees

App

Yes