Case
With their management tool to help fruit companies run, measure and predict their business, Experience Fruit Quality is able to assess the ripeness of fruits (like avocados and mangos) in their journey from harvest to kitchen.
There is a physical device that measures the ripeness of the fruits, and sends the relevant data about the fruit ripening process automatically to a digital platform where the data is collected, united and analysed. With this data, core processes in the supply and distribution chain can be optimized and improved. Experience Fruit Quality uses Artificial Intelligence in their data modeling to extract relevant insights.
Because the fruits stay fully intact during the measuring process instead of being cut and manually assessed, less fruits are being compromised and waste is minimized. Making this a non-destructive and more sustainable process.
Experience Fruit Quality asked us to help translate the complexity of the tool and the data derived from their clients businesses into a comprehensible digital dashboard that is usable in the day-to-day decision making of their clients.
Experience Fruit Quality’s goal is to collect all the relevant data sources and ripening results of the fruit in one place throughout the entire supply chain of avocados or mango ripening processes.
For this reason, we proposed a redesign of the interface platform from a human centered point of view. We wanted to:
During the Discovery phase, we have analyzed the usability of the existing flow from a user point of view. We have then collected all the possible bottlenecks and translated them into needs for the redesign, starting from a new and user centered flow.
During the Strategize phase we have translated the needs into an interactive prototype, using an iterative process to come to the final prototype: the prototype has been tested and checked internally by EFQ employees on a weekly basis in order to understand if the flow and features were matching the end goals.
"The fresk.digital team managed to apply a human centered approach to our data driven solution, and the synergy created is going to make this process sustainable and more valuable."
In a great partnership with our client we were able to deliver an interactive prototype that organizes the experience in 3 different layers of interaction:
This provides the overview and focus in one platform which supports the operators in their day-to-day handling of the fruit pallets. This empowers them in their decision making, because they continuously presented with all relevant data to help them in their choices.