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Your business thrives when your employees, partners, suppliers and B2B clients are productive and happy. But with the tight labour market, continuous pressure on innovation and efficiency and complex IT, how do you manage and secure your organisation's growth? We can help you by empowering your professional users through meaningful digital products.
Have you become comfortable with your current systems and workflows and kept things as they are for years? Have you been adding systems on to existing systems instead of reevaluating what's already in place? Maybe you have noticed productivity slowing down? Chances are your systems are no longer working for you, but against you.
For a single task you have to access different systems and touchpoints that are not connected. It makes the workflow inefficient, frustrating and sensitive for errors.
Administrative steps are dominating your employees' core tasks, resulting in decreasing employee happiness, customer satisfaction and business results.
Built from a technical perspective without keeping the actual users in mind, the system has poor usability and lacks a seamless professional user experience.
Digital products that are well designed and implemented can empower professional users benefiting their growth and that of your organisation. The solution doesn’t lie in creating extra systems or products, but in really understanding your user’s processes and creating something that fits their workflow seamlessly. We do that by:
We need to understand first, the scope can go from widely extensive to more focused on specific problems. Instead of a major transformation of your processes, we believe in starting small. First get the insights and then decide on the steps forward.
Our expert review is designed to identify issues in your digital products holding back your growth. The fresk.digital experts assess the process, interface, or technology against predefined goals and various hypotheses resulting in a plan with a set of findings, insights and actionable recommendations for improvement.
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Making the right product right by involving your users and stakeholders in the design process. The fresk.digital experts gather insights on behaviour, needs, and potential problems. Gaining valuable input for building or optimising digital products for professionals.
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Journey mapping generates insights on pain points and opportunities to optimise your product. The fresk.digital experts map the experience of your professional users across all phases in their workflow and through all interactions with your product, presented in an actionable overview
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Do you want to improve the user experience for your professional users to realise growth for your organisation? Call Cyrille or fill out the form.
The fresk.digital team has successfully helped organisations improve their internal and commercial work processes resulting in higher productivity, a more efficient workflow and empowered professionals for over two decades. This has allowed our clients to scale and grow their business.
Get to know our fresk fellows! And become part of our team through one of these jobs.
Experience our work through our cases, articles and reports.
Understand our three-phase way of working: Discover & Strategise, Create & Launch and Optimise & Grow.
